Outage in OneTrust
Delays in Insights Dashboard Data Updates
Resolved Minor
September 10, 2025 - Started 4 days ago
- Lasted 1 day
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Outage Details
We’ve identified an issue where users may experience delays in data freshness when accessing the Insights dashboard through the APP environment. At present, the Insights dashboard and reports may display data that is up to 22 hours behind.
Our team is scaling up infrastructure, and we expect a significant improvement once the scale-up is complete.
We will provide more updates as soon as possible.
Components affected
OneTrust APP: Admin PortalLatest OneTrust outages
[IM-1217] Unable to login to the APP-DE environment - 11 days ago
Dashboards & Reports Maintenance - about 2 months ago
Dashboards & Reports Maintenance - about 2 months ago
IM-1140 Delay in Email Notifications - 2 months ago
[IM-1132] Users unable to access UAT environment - 3 months ago
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