Outage in OneTrust
IM-687 Privacy & Data Governance Service Degradation
Resolved Minor
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Outage Details
We’ve identified that some users may observe the following behaviours when attempting to access the Privacy & Data Governance service through the APP-AE environment.
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- Failures of Consent receipt calls from customer API workflow.
- Failures of Consent receipt calls from CMP configured websites & SDKs.
- Failures of request submission or delay in creating submitted request
- Failures in accessing datasubject portal and webform
We’re investigating the issue and will provide an update as soon as possible.
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