Outage in OneTrust

IM-962 - Dashboard & Reporting Service Degradation

Resolved Minor

February 08, 2025 - Started about 1 month ago - Lasted 6 days

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Outage Details

We are investigating an issue where dashboards and reporting within the CMP and CookiePro platforms may not display correct data.

Users may observe missing or outdated consent receipts and visitor information, starting on February 8th, 2025.

Components affected

OneTrust APP-DE: Admin Portal OneTrust CookiePro: Admin Console OneTrust APP: Admin Portal OneTrust APP-APAC: Admin Portal OneTrust APP-EU: Admin Portal OneTrust APP-FR: Admin Portal

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IM-973 - CMP Dashboard & Reporting Service Degradation - 21 days ago

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