Outage in OneTrust

IM-1013 - Intermittent Issue Affecting Assessment Submissions and Approvals

Resolved Minor

March 19, 2025 - Started about 1 month ago - Lasted 5 days

Need to monitor OneTrust outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OneTrust, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where users with the necessary permissions may intermittently be unable to submit or approve certain assessments across multiple modules. This issue affects users accessing the service through the APP-BR, APP-DE, APP-EU, and APP-UK environments. Our team is actively investigating, and we will provide an update as soon as more information becomes available.

Components affected

OneTrust APP-BR: Admin Portal OneTrust APP-DE: Admin Portal OneTrust APP-EU: Admin Portal OneTrust APP-UK: Admin Portal

Latest OneTrust outages

Degradation in APP - Consent Receipts Services - 7 days ago

IM-1044- Delays in categorization after completion of Cookie scan - 14 days ago

[IM-1037] Delays when export Reports - 21 days ago

IM-1025 Intermittent outage in Reporting & Dashboards and/or exporting reports - 29 days ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook