Outage in Thales OneWelcome

Investigating issues with RITM component

Resolved Major
December 09, 2025 - Started about 1 month ago - Lasted 3 minutes
Official incident page

Incident Report

The Thales Incident Response Team is actively investigating reports of a potential service interruption with RITM services. We apologize for any inconvenience and will update this incident with additional information as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/09/2025 10:40AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 12/09/2025 10:37AM

The Thales Incident Response Team is actively investigating reports of a potential service interruption with RITM services.

We apologize for any inconvenience and will update this incident with additional information as it becomes available.

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