Outage in Ontraport

DNS Issues

Resolved Major
April 19, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently working on a fix for what appears to be a DDoS on one segment of our DNS infrastructure. This could have an impact on many services.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/19/2023 01:59PM

The primary issue has been resolved. We will continue to monitor and mitigate any subsequent attacks.

MONITORING over 1 year ago - at 04/19/2023 01:22PM

We have mitigated a large portion of the attack. Services should be returning to normal, and we will continue to monitor the results.

IDENTIFIED over 1 year ago - at 04/19/2023 12:37PM

We have identified a possible solution and are working on implementation.

IDENTIFIED over 1 year ago - at 04/19/2023 10:32AM

Due to the sustained nature and scope of impact, updating to Major Outage.

We are continuing to attempt mitigation of the attack, and will update the status as progress is made.

IDENTIFIED over 1 year ago - at 04/19/2023 09:49AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/19/2023 09:35AM

We are currently working on a fix for what appears to be a DDoS on one segment of our DNS infrastructure. This could have an impact on many services.

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