Outage in Open University

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

Resolved Minor
April 24, 2023 - Started over 1 year ago - Lasted about 3 hours

IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.

Outage Details

We are currently experiencing some technical issues which are impacting the following services:

• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites
• Accessing tutorials

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

Message for tutors:
As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome.

We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres.

As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent/view.php?id=13798&section=4
Latest Updates ( sorted recent to last )
over 1 year ago - at 04/24/2023 02:08AM

We are currently experiencing some technical issues which are impacting the following services:

• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites
• Accessing tutorials

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

Message for tutors:
As you may be aware, whilst we are experiencing these technical issues it means that you will not be able to access your tutorial information from TutorHome.

We would like to remind you that access to your online room is possible from the Tutorials tab on your module website and select the room called ‘Online tutor group room.’ You can go to learn2.open.ac.uk and browse/search for your module/pres.

As a Host your entry to the room will give access to students to enter. Please see our Online rooms guidance for hosts at learn1.open.ac.uk/mod/oucontent/view.php?id=13798&section=4

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