Outage in Open University

Unexpected Error message appearing when submitting or viewing EMA/TMA

Resolved Minor
September 19, 2024 - Started 3 months ago - Lasted 1 day

IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.

Outage Details

We are aware of an issue where some students are getting an 'Unexpected Error' page appearing. We are investigating this issue and will provide further updates here.

In the meantime if you experience this issue please follow the below action:

- Please go back a page or to StudentHome and try again (please don't try to refresh whilst still on the 'Unexpected Error' page)


This should resolve the issue and allow you to either submit or view your EMA/TMA online.

If you continue to experience issues, please contact the Student Computing and Distribution Helpdesk.

We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
Latest Updates ( sorted recent to last )
3 months ago - at 09/19/2024 10:39AM

We are aware of an issue where some students are getting an 'Unexpected Error' page appearing. We are investigating this issue and will provide further updates here.

In the meantime if you experience this issue please follow the below action:

- Please go back a page or to StudentHome and try again (please don't try to refresh whilst still on the 'Unexpected Error' page)


This should resolve the issue and allow you to either submit or view your EMA/TMA online.

If you continue to experience issues, please contact the Student Computing and Distribution Helpdesk.

We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.

3 months ago - at 09/20/2024 10:02AM

We are continuing to work on resolving this issue and will share further updates soon.

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