Outage in Open University
Issues viewing module details on OU qualification pages
Resolved Minor
December 18, 2025 - Started 22 days ago
- Lasted about 21 hours
Incident Report
We are aware of an on-going issue since Wednesday evening which means that module details/lists, when viewed as part of qualification webpages, aren't displaying.
Examples of this problem can be seen here (other qualification webpages also have the same problem):
https://www.open.ac.uk/courses/qualifications/details/qd-w34-stage-two-free-choice/?orig=qd
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-1/
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-2/
https://www.open.ac.uk/courses/qualifications/details/r28-stage-1-key-intro/?orig=r28
https://www.open.ac.uk/courses/qualifications/details/r28-stage-2-stem/?orig=r28
We are working to resolve this issue and apologise for the inconvenience caused.
Examples of this problem can be seen here (other qualification webpages also have the same problem):
https://www.open.ac.uk/courses/qualifications/details/qd-w34-stage-two-free-choice/?orig=qd
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-1/
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-2/
https://www.open.ac.uk/courses/qualifications/details/r28-stage-1-key-intro/?orig=r28
https://www.open.ac.uk/courses/qualifications/details/r28-stage-2-stem/?orig=r28
We are working to resolve this issue and apologise for the inconvenience caused.
Latest Updates ( sorted recent to last )
22 days ago - at 12/18/2025 04:45PM
We are aware of an on-going issue since Wednesday evening which means that module details/lists, when viewed as part of qualification webpages, aren't displaying.
Examples of this problem can be seen here (other qualification webpages also have the same problem):
https://www.open.ac.uk/courses/qualifications/details/qd-w34-stage-two-free-choice/?orig=qd
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-1/
https://www.open.ac.uk/courses/qualifications/details/r14-w59-stage-2/
https://www.open.ac.uk/courses/qualifications/details/r28-stage-1-key-intro/?orig=r28
https://www.open.ac.uk/courses/qualifications/details/r28-stage-2-stem/?orig=r28
We are working to resolve this issue and apologise for the inconvenience caused.
21 days ago - at 12/19/2025 08:29AM
We are continuing to work on resolving this issue and will share further updates soon.
21 days ago - at 12/19/2025 11:42AM
This issue has been resolved earlier this morning (around 10:30) and you should be able to access module lists again.
We apologise for the inconvenience caused.
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