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Outage in OpenAI

Overbilling for OpenAI-hosted containers in the Agent API

Minor
September 18, 2026 - Started about 1 hour ago

Incident Report

We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

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Latest Updates ( sorted recent to last )
INVESTIGATING 8 minutes ago - at 09/18/2026 11:22PM

We’re continuing to work on a fix for the container overbilling issue.

We’re also reviewing affected usage to identify impacted customers and calculate refunds.

INVESTIGATING about 1 hour ago - at 09/18/2026 10:29PM

We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API.

We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

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