Outage in OpenAI
SSO sign-in and SCIM provisioning issues
Resolved Minor
September 18, 2026 - Started about 1 hour ago
- Lasted 20 minutes
Incident Report
Summary AI Generated
OpenAI experienced a 20-minute incident where some users were unable to sign in via SSO, with SCIM-based user and group provisioning also disrupted. The issue was identified and a mitigation was applied, with the service then moved into a monitoring phase for recovery.
Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 09/18/2026 11:06PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
about 2 hours ago - at 09/18/2026 10:40PM
Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected.
We are working on implementing a mitigation.
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