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OpenAI Outage History

Every past OpenAI outage tracked by IsDown, with detection times, duration, and resolution details.

There were 780 OpenAI outages since February 2021. The 321 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 20, 2026

March 2026: Pinned chats are not loading on web browsers for ChatGPT

Detected Mar 20, 2026 11:00 AM EDT · Resolved Mar 20, 2026 8:09 PM EDT · Duration about 9 hours

OpenAI experienced an issue where pinned chats failed to load on web browsers for ChatGPT users. The problem affected ChatGPT's web interface and persisted for 9.2 hours before a mitigation was applied and the service was restored to normal operation.

Minor March 18, 2026

March 2026: Sora video generation failing

Detected Mar 18, 2026 11:46 AM EDT · Resolved Mar 18, 2026 3:16 PM EDT · Duration about 4 hours

OpenAI's Sora video generation service experienced elevated error rates for 3.5 hours, affecting both the API and Sora app, with users unable to process video generation requests. The engineering team implemented mitigations that improved success rates, though high error rates initially persisted. Services eventually recovered after additional mitigations were applied and the team continued monitoring for full resolution.

Minor March 17, 2026

March 2026: High Error rates with ChatGPT 5.4 Pro

Detected Mar 17, 2026 2:16 PM EDT · Resolved Mar 17, 2026 2:43 PM EDT · Duration 27 minutes

OpenAI experienced high error rates affecting ChatGPT 5.4 Pro and web services for 27 minutes on March 17, 2026. The incident was classified as minor and the team investigated the issue with the affected components. The service disruption lasted from approximately 6:16 PM UTC until resolution.

Minor March 17, 2026

March 2026: Excel Plugin is inaccessible for some users

Detected Mar 17, 2026 1:26 PM EDT · Resolved Mar 17, 2026 2:51 PM EDT · Duration about 1 hour

OpenAI's Excel Plugin experienced accessibility issues for some users, causing elevated errors for approximately 1.4 hours. The company identified the problem and worked on implementing a mitigation to resolve the service disruption.

Minor March 16, 2026

March 2026: Elevated errors for sign-in and account creation

Detected Mar 16, 2026 11:06 PM EDT · Resolved Mar 17, 2026 12:38 PM EDT · Duration about 14 hours

OpenAI experienced elevated errors affecting user sign-ins and account creation for ChatGPT and login services. The incident lasted 1.1 hours, during which users encountered authentication failures when trying to access their accounts or create new ones. OpenAI identified the issue, implemented a mitigation, and monitored the recovery.

Minor March 16, 2026

March 2026: Elevated Errors Affecting ChatGPT Free and Guest Plan Users

Detected Mar 16, 2026 10:58 PM EDT · Resolved Mar 17, 2026 1:23 AM EDT · Duration about 2 hours

OpenAI experienced elevated errors affecting ChatGPT free and guest plan users for 2.4 hours, with users reporting "Unable to process" errors when attempting to create videos. The company identified the issue, implemented a mitigation, and monitored the recovery to resolve the service disruption.

Minor March 13, 2026

March 2026: Responses API errors when using background mode

Detected Mar 13, 2026 3:38 PM EDT · Resolved Mar 13, 2026 4:07 PM EDT · Duration 29 minutes

OpenAI's Responses API experienced errors when customers used the background mode feature, starting around 11:50am PT. The issue affected API functionality for users attempting to make calls with the background:true parameter. The incident lasted 29 minutes while the team investigated and resolved the problem.

Minor March 13, 2026

March 2026: Conversation Errors for Logged out Users

Detected Mar 13, 2026 9:48 AM EDT · Resolved Mar 13, 2026 11:10 AM EDT · Duration about 1 hour

OpenAI experienced an issue where logged out users encountered a high rate of errors when using ChatGPT through the web interface. The incident affected ChatGPT's web platform for 1.4 hours. OpenAI applied a mitigation and monitored the recovery to resolve the conversation errors.

Minor March 12, 2026

March 2026: Some users seeing "No Accessible Workspaces" when attempting to login via SSO

Detected Mar 12, 2026 3:07 PM EDT · Resolved Mar 12, 2026 7:32 PM EDT · Duration about 4 hours

OpenAI experienced a 4.4-hour service incident where some users encountered "No Accessible Workspaces" errors when attempting to login via SSO, affecting ChatGPT and the login system. The company identified the login issues, implemented a mitigation, and monitored the recovery to resolve the problem.

Minor March 11, 2026

March 2026: Elevated login errors

Detected Mar 11, 2026 7:12 PM EDT · Resolved Mar 11, 2026 7:47 PM EDT · Duration 35 minutes

OpenAI experienced elevated login errors affecting Sora, ChatGPT, and APIs for 35 minutes. Users were unable to log into the impacted services during this period. The team identified the login issues and worked on implementing a mitigation to resolve the problem.