Outage in OpenAthens

Degradation Of Service - P2

Resolved Minor
January 25, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We’re looking into an issue that’s affecting the following service for some users. Authentication API Some users that logged in between 7:15am and 10:00am GMT may have experienced a Bad Request error. We have applied a fix to this issue and access has been restored for these users. We are monitoring this situation to confirm this incident has been fully resolved.
Components affected
OpenAthens Authentication API
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 11:30AM

We have confirmed that this incident has been resolved.

MONITORING almost 2 years ago - at 01/25/2023 10:29AM

We’re looking into an issue that’s affecting the following service for some users.

Authentication API

Some users that logged in between 7:15am and 10:00am GMT may have experienced a Bad Request error. We have applied a fix to this issue and access has been restored for these users. We are monitoring this situation to confirm this incident has been fully resolved.

Latest OpenAthens outages

Service Outage - P2 - 3 days ago
Degradation Of Service - P2 - about 2 months ago
Service Outage - P1 - 2 months ago

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