Outage in OpenAthens

Degradation Of Service - OpenAthens Emails

Resolved Major
October 16, 2024 - Started 2 months ago - Lasted about 8 hours
Official incident page

Need to monitor OpenAthens outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenAthens, and never miss an outage again.
Start Free Trial

Outage Details

We are currently encountering issues sending emails. We are investigating the issue and we will provide a further update in 20 mins.
Components affected
OpenAthens Email services
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/16/2024 02:07PM

Following the fix at 11:17 BST and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support

MONITORING 2 months ago - at 10/16/2024 10:17AM

An issue was identified as part of the patching of our infrastructure that impacted email sending. This has been rolled back and emails are now being sent correctly.

IDENTIFIED 2 months ago - at 10/16/2024 09:45AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 10/16/2024 09:44AM

We are currently encountering issues sending emails. We are investigating the issue and we will provide a further update in 20 mins.

Latest OpenAthens outages

Service Outage - P2 - 3 days ago
Degradation Of Service - P2 - about 2 months ago
Service Outage - P1 - 2 months ago
OpenAthens Status - 5 months ago

Be the first to know when OpenAthens and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime