Outage in OpenAthens
Degradation Of Service - Service Desk portal
Resolved Minor
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Outage Details
We’re looking into an issue that’s affecting the following service(s) for some users.
Service Desk portal
The issue started at 9:33 BST
Our team is working to understand what has caused the issue and we will update you within the next hour.
Components affected
OpenAthens Service Desk portalLatest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 08/14/2025 02:57PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 08/14/2025 08:40AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 14 hours ago - at 08/14/2025 08:33AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 14 hours ago - at 08/14/2025 08:33AM
We’re looking into an issue that’s affecting the following service(s) for some users.
Service Desk portal
The issue started at 9:33 BST
Our team is working to understand what has caused the issue and we will update you within the next hour.
Latest OpenAthens outages
Degredation Of Service - Managed Proxy Service - P2 - 14 days ago
Issues with some OpenAthens services - 2 months ago
Degradation Of Service - SP Dashboard - 3 months ago
Degradation Of Service - Managed Proxy Service - P2 - 6 months ago
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