Outage in OpenAthens

Service Degradation - P2 - Redirector

Resolved Major
December 19, 2024 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re looking into an issue that's preventing OpenAthens users from accessing the following service(s). Redirector The issue started at 10:51 GMT Our team is working to understand what has caused the issue and we will update you within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/19/2024 01:21PM

Following the fix at 11:34 GMT and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support

MONITORING 3 days ago - at 12/19/2024 11:42AM

We have applied a fix to the issue at 11:34 GMT, everything is working as expected and all services are up and running.

We are keeping a close eye on things, if the situation changes we will keep you up to date.

If you are still having issues then please contact our service desk team: https://www.openathens.net/support

INVESTIGATING 3 days ago - at 12/19/2024 11:36AM

We’re looking into an issue that's preventing OpenAthens users from accessing the following service(s).

Redirector

The issue started at 10:51 GMT

Our team is working to understand what has caused the issue and we will update you within the next hour.

Latest OpenAthens outages

Service Outage - P2 - 2 days ago
Degradation Of Service - P2 - about 2 months ago
Service Outage - P1 - 2 months ago
OpenAthens Status - 5 months ago

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