Outage in OpenAthens

Degradation Of Service - P2

Resolved Major
October 23, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We’re looking into an issue that’s affecting the following service(s) for some users. Authentication Point Our team is working to understand what has caused the issue and we will update you within the next hour.
Components affected
OpenAthens Authentication Point

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/23/2024 02:25PM

Following the fix at 14:21 BST and after monitoring our service, we are now confident that this has been resolved.

If you are still having issues then please contact our service desk: https://www.openathens.net/support

MONITORING about 1 year ago - at 10/23/2024 01:21PM

We have applied a fix to the issue at 14:21 BST, everything is working as expected and all services are up and running.

We are keeping a close eye on things, if the situation changes we will keep you up to date.

If you are still having issues then please contact our service desk team: https://www.openathens.net/support

INVESTIGATING about 1 year ago - at 10/23/2024 01:15PM

We’re looking into an issue that’s affecting the following service(s) for some users.

Authentication Point

Our team is working to understand what has caused the issue and we will update you within the next hour.

Latest OpenAthens outages

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Degradation Of Service - Service Desk portal - 3 months ago
Degredation Of Service - Managed Proxy Service - P2 - 3 months ago

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