Outage in OpenGov

Cartegraph Asset Management - ArcGis is Experiencing an Issue Impacting Login

Resolved Minor
November 13, 2024 - Started about 1 month ago - Lasted 42 minutes
Official incident page

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Outage Details

Cartegraph Asset Management customers that are configured to use ESRI ArcGIS authentication will not be able to login. We have opened a case with ESRI ArcGIS and will continue to provide updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 01:51PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/13/2024 01:42PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/13/2024 01:42PM

ESRI ArcGIS has implemented a fix and Cartegraph Asset Management has now returned to service.

IDENTIFIED about 1 month ago - at 11/13/2024 01:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/13/2024 01:32PM

Cartegraph Asset Management customers that are configured to use ESRI ArcGIS authentication will not be able to login.

We have opened a case with ESRI ArcGIS and will continue to provide updates.

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