Outage in OpenGov
Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/31/2026 08:55PM
This incident has been resolved.
IDENTIFIED
13 days ago - at 07/31/2026 05:42PM
Our engineering team has prepared a fix and is targeting a release for today at 11:30 AM PST.
During that window you may experience a brief service disruption. We recommend pausing cashiering activity around that time and resuming once the release is confirmed complete.
IDENTIFIED
13 days ago - at 07/31/2026 05:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
13 days ago - at 07/31/2026 04:14PM
We are currently investigating this issue.
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