Outage in OpenPhone

Inability to purchase new numbers

Resolved Minor
December 02, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor OpenPhone outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenPhone, and never miss an outage again.
Start Free Trial

Outage Details

Hey folks! We've become aware of an issue with a third party phone number provider that is currently preventing us from purchasing new numbers. This does not affect core calling or messaging or any functionality for existing users outside of the ability to purchase new-numbers. This may also affect sign-ups, as new sign-ups are unable to purchase new numbers. We're working with the third-party to resolve this now. Thank you for your patience!
Components affected
OpenPhone Communications
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/02/2022 10:30PM

Hey folks! Thank you so much for your patience here. The ability to purchase new numbers has been fully restored. If you keep experiencing issues with getting new numbers, please contact us at support@openphone.co.

Have a nice weekend!

IDENTIFIED about 2 years ago - at 12/02/2022 09:10PM

Hey folks! We've become aware of an issue with a third party phone number provider that is currently preventing us from purchasing new numbers. This does not affect core calling or messaging or any functionality for existing users outside of the ability to purchase new-numbers. This may also affect sign-ups, as new sign-ups are unable to purchase new numbers. We're working with the third-party to resolve this now. Thank you for your patience!

Latest OpenPhone outages

Notification delays - about 1 month ago
Degraded Contact Experience - about 1 month ago
Full Service Outage - 2 months ago

Be the first to know when OpenPhone and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime