Outage in OpenPhone

Service interruption

Resolved Major
March 23, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing a service outage affecting the service, mostly outgoing calls. For some, this can show a message informing you have reached outbound call limit, asking you to verify your account. Our engineering team is actively working to have this fixed. This is an all-hands-on-deck issue, and we should have this resolved soon. We’ll keep you posted as we resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/23/2023 09:39PM

We have confirmed that the issue has been fully resolved. You can continue using the service as usual.

Thank you for your understanding.

MONITORING over 1 year ago - at 03/23/2023 08:26PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 03/23/2023 07:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/23/2023 06:21PM

We are experiencing a service outage affecting the service, mostly outgoing calls. For some, this can show a message informing you have reached outbound call limit, asking you to verify your account.

Our engineering team is actively working to have this fixed. This is an all-hands-on-deck issue, and we should have this resolved soon.

We’ll keep you posted as we resolve this issue.

Latest OpenPhone outages

Notification delays - about 1 month ago
Degraded Contact Experience - about 1 month ago
Full Service Outage - 2 months ago

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