Outage in OpenSesame

Course Launch is partially down

Resolved Major

February 27, 2025 - Started about 1 year ago - Lasted 20 minutes
Official incident page

Incident Report

Users are currently not able to launch courses. We are investigating the issue to determine a root cause and will provide regular updates. Please reach out to our support team if you have any questions or concerns.

Components affected

OpenSesame Course Delivery Platform OpenSesame CourseCloud

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/27/2025 07:55PM

This incident has been resolved. Course launch is now up and working properly for all users.

We apologize for the inconvenience. Please reach out to our support team with any questions or concerns.

INVESTIGATING about 1 year ago - at 02/27/2025 07:44PM

We have determined that only customers using Quick Launch links or SSO during course launch are affected.

We are continuing to investigate the issue to arrive at a resolution.

We apologize for this inconvenience. Please reach out to our support team with any questions or concerns.

INVESTIGATING about 1 year ago - at 02/27/2025 07:34PM

Users are currently not able to launch courses. We are investigating the issue to determine a root cause and will provide regular updates.

Please reach out to our support team if you have any questions or concerns.

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