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Outage in OpenSRS

Cluster B Login Issues

Resolved Minor
August 06, 2026 - Started about 7 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Components affected
OpenSRS Webmail OpenSRS Cluster B

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 08/06/2026 10:55AM

The Login issues with Cluster B have now been corrected.

Start Time - 0948 UTC
End Time - 1054 UTC

INVESTIGATING about 7 hours ago - at 08/06/2026 09:48AM

We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Latest OpenSRS outages

Cluster B Login Issues - about 5 hours ago
.IT Domain Lookup Errors - 14 days ago
Cluster A SMTP errors - about 1 month ago

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