Outage in OpenSRS

Cluster B Login Issues

Resolved Minor

August 06, 2026 - Started about 5 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again. Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Components affected

OpenSRS Webmail OpenSRS Cluster B

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 08/06/2026 03:34PM

The services in Cluster B are stable and this incident has been resolved.

MONITORING about 2 hours ago - at 08/06/2026 02:23PM

Our engineering team has implemented a fix. As a result, service performance has improved, and we are continuing to closely monitor the environment to ensure stability.

INVESTIGATING about 3 hours ago - at 08/06/2026 01:04PM

Our team is continuing to investigate the login issues affecting Cluster B. We will provide further updates as soon as they become available.

INVESTIGATING about 5 hours ago - at 08/06/2026 11:34AM

We are currently investigating reports of email login issues affecting some customers on Cluster B - Webmail/IMAP/POP again.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

Latest OpenSRS outages

Cluster B Login Issues - about 7 hours ago

Identity Digital Registry Connection (.me .info .io .ai .group .ltd) - about 21 hours ago

Cluster B - Webmail Login - 1 day ago

.IT Domain Lookup Errors - 14 days ago

Cluster A SMTP errors - about 1 month ago

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