Outage in OpenText

Core for Supplier Exchange Europe is experiencing a degradation in service

Resolved Minor
February 06, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

The following services are experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Capture EU - Core Capture for SAP Solutions EU - Core Case EU - Core Content EU - Core for Building Information Modelling EU - Core for Capital Projects EU - Core for Federated Compliance EU - Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU - Core for Supplier Exchange EU - Core Platform EU - Core Signature Service EU - Developer Experience EU - Life Sciences Smart View Preview EU - Magellan Risk Guard EU Tracking Number: IM3155782
Components affected
OpenText Core Capture EU OpenText Core Capture for SAP Solutions EU OpenText Life Sciences Smart View Preview EU OpenText Core for Federated Compliance EU OpenText Developer Experience EU OpenText Core Case EU OpenText Magellan Risk Guard EU OpenText Core for Supplier Exchange EU OpenText Core for Capital Projects EU OpenText Core Platform EU OpenText Core for Building Information Modelling EU OpenText Core Content EU OpenText Core Signature Service EU
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2023 04:03PM

The following services were experiencing a degradation in service. The issue is now resolved. We appreciate your patience.
- Core Capture EU
- Core Capture for SAP Solutions EU
- Core Case EU
- Core Content EU
- Core for Building Information Modelling EU
- Core for Capital Projects EU
- Core for Federated Compliance EU
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU
- Core for Supplier Exchange EU
- Core Platform EU
- Core Signature Service EU
- Developer Experience EU
- Life Sciences Smart View Preview EU
- Magellan Risk Guard EU

Tracking Number: IM3155782

MONITORING almost 2 years ago - at 02/06/2023 02:37PM

The following services were experiencing a degradation in service. Service has been restored and is now being validated. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.

- Core Capture EU
- Core Capture for SAP Solutions EU
- Core Case EU
- Core Content EU
- Core for Building Information Modelling EU
- Core for Capital Projects EU
- Core for Federated Compliance EU
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU
- Core for Supplier Exchange EU
- Core Platform EU
- Core Signature Service EU
- Developer Experience EU
- Life Sciences Smart View Preview EU
- Magellan Risk Guard EU

Tracking Number: IM3155782

INVESTIGATING almost 2 years ago - at 02/06/2023 12:33PM

The following services are experiencing a degradation in service. Teams are currently assembled and still working to resolve the issue. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
- Core Capture EU
- Core Capture for SAP Solutions EU
- Core Case EU
- Core Content EU
- Core for Building Information Modelling EU
- Core for Capital Projects EU
- Core for Federated Compliance EU
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU
- Core for Supplier Exchange EU
- Core Platform EU
- Core Signature Service EU
- Developer Experience EU
- Life Sciences Smart View Preview EU
- Magellan Risk Guard EU
Tracking Number: IM3155782

INVESTIGATING almost 2 years ago - at 02/06/2023 11:33AM

The following services are experiencing a degradation in service. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.
- Core Capture EU
- Core Capture for SAP Solutions EU
- Core Case EU
- Core Content EU
- Core for Building Information Modelling EU
- Core for Capital Projects EU
- Core for Federated Compliance EU
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU
- Core for Supplier Exchange EU
- Core Platform EU
- Core Signature Service EU
- Developer Experience EU
- Life Sciences Smart View Preview EU
- Magellan Risk Guard EU
Tracking Number: IM3155782

INVESTIGATING almost 2 years ago - at 02/06/2023 10:33AM

The following services are experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Core Capture EU
- Core Capture for SAP Solutions EU
- Core Case EU
- Core Content EU
- Core for Building Information Modelling EU
- Core for Capital Projects EU
- Core for Federated Compliance EU
- Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by OpenText EU
- Core for Supplier Exchange EU
- Core Platform EU
- Core Signature Service EU
- Developer Experience EU
- Life Sciences Smart View Preview EU
- Magellan Risk Guard EU
Tracking Number: IM3155782

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