Outage in OpenText

All Zix Cybersecurity Achiving Services giving 502 Gateway Errors

Resolved Major
October 07, 2025 - Started about 3 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

All Zix Cybersecurity Archiving services is currently experiencing an issue resulting in a "502 Gateway Error". Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3794828
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/07/2025 05:56PM

All Zix Cybersecurity Archiving services experienced an issue resulting in a "502 Gateway Error". Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number: IM3794828

INVESTIGATING about 3 hours ago - at 10/07/2025 05:04PM

All Zix Cybersecurity Archiving services is currently experiencing an issue resulting in a "502 Gateway Error". Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3794828

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