Outage in OpenText
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays
Resolved Minor
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Outage Details
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3197950
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/05/2023 09:41PM
Customers were experiencing connectivity issues and/or transactional processing delays. No backlogs are present at this time. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3197950
MONITORING
over 2 years ago - at 04/05/2023 08:59PM
Customers were experiencing connectivity issues and/or transactional processing delays. Document backlogs exist and are currently being processed. Service is restored. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3197950
INVESTIGATING
over 2 years ago - at 04/05/2023 07:53PM
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3197950
INVESTIGATING
over 2 years ago - at 04/05/2023 04:53PM
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays. OpenText Team has determined that Production Messaging BMS is also affected by the incident. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3197950
INVESTIGATING
over 2 years ago - at 04/05/2023 04:15PM
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3197950
INVESTIGATING
over 2 years ago - at 04/05/2023 03:14PM
Cloud Fax services North America may experience connectivity issues and/or transactional processing delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3197950
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