Outage in OpenText

Hightail Notification Issues

Resolved Minor
April 25, 2023 - Started almost 2 years ago - Lasted 6 days
Official incident page

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Outage Details

Hightail is currently experiencing an issue with email notifications and the site has been reported as unsafe by SPAM filters. Teams are currently assembled and working to resolve the issue. We appreciate your patience. To continue using Hightail while we resolve the issue, you may whitelist the hightail domain. Here is a link to help you do that: https://endpointcave.com/how-to-whitelist-a-url-domain-in-microsoft-defender-smartscreen/
Components affected
OpenText Notifications
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/01/2023 06:28PM

This incident has been resolved

INVESTIGATING almost 2 years ago - at 04/26/2023 06:22PM

This issue has been resolved.

INVESTIGATING almost 2 years ago - at 04/26/2023 11:45AM

We have identified the issue and are working to implement a full solution. The issues are now intermittent.

INVESTIGATING almost 2 years ago - at 04/25/2023 05:51PM

Hightail is currently experiencing an issue with email notifications and the site has been reported as unsafe by SPAM filters. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

To continue using Hightail while we resolve the issue, you may whitelist the hightail domain. Here is a link to help you do that:

https://endpointcave.com/how-to-whitelist-a-url-domain-in-microsoft-defender-smartscreen/

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