Outage in OpenText

Core Archive North America was experiencing an issue.

Resolved Minor
October 10, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Core Archive North America is currently experiencing an instability uploading and downloading contents to the Archive server via Content server applications. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3328657
Components affected
OpenText Core Archive North America
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/11/2023 08:44PM

Core Archive North America was experiencing an issue. The incident has been resolved. We appreciate your patience.

Tracking Number: IM3329439

MONITORING almost 2 years ago - at 10/11/2023 01:55PM

Core Archive North America was experiencing an issue. Service has been restored and is still being monitored. Investigation is ongoing. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Tracking Number: IM3329439

MONITORING almost 2 years ago - at 10/11/2023 03:06AM

Core Archive North America was experiencing an issue. Service has been restored and is being monitored. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Tracking Number: IM3329439

IDENTIFIED almost 2 years ago - at 10/10/2023 09:44PM

Core Archive North America is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Tracking Number: IM3329439

IDENTIFIED almost 2 years ago - at 10/10/2023 08:10PM

Core Archive North America is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3329439

MONITORING almost 2 years ago - at 10/10/2023 07:20PM

The issue has been remediated and the teams are monitoring the situation,

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 06:12PM

Core Archive North America is still experiencing an issue. Teams are currently working to determine a resolution. Updates for this issue will be posted every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 05:10PM

Core Archive North America is still experiencing an issue. Teams are currently working to determine a resolution. We appreciate your patience.

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 04:10PM

Core Archive North America is still experiencing an issue. Teams are currently working to determine a resolution. We appreciate your patience.

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 03:09PM

Core Archive North America is still experiencing an issue. Teams are currently working to determine a resolution. We appreciate your patience.

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 01:40PM

Core Archive North America is currently experiencing instability with uploading and downloading contents to the Archive server via Content server applications. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3328657

IDENTIFIED almost 2 years ago - at 10/10/2023 12:40PM

Core Archive North America is currently experiencing an instability uploading and downloading contents to the Archive server via Content server applications. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3328657

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