Outage in OpenText

Core Archive North America was experiencing an issue.

Resolved Minor
October 25, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Core Archive North America is currently experiencing an issue and is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/27/2023 09:18PM

Core Archive North America was experiencing an issue. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/27/2023 08:02PM

Core Archive North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/27/2023 12:03PM

Core Archive North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/27/2023 03:41AM

Core Archive North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. We appreciate your patience.

MONITORING almost 2 years ago - at 10/26/2023 07:41PM

Core Archive North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first. We appreciate your patience.

MONITORING almost 2 years ago - at 10/26/2023 03:41PM

Core Archive North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 11:41AM

Core Archive North America was experiencing an issue. Service has been restored and teams are still monitoring the environment. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 07:28AM

Core Archive North America was experiencing an issue. Service has been restored and teams are still monitoring the environment. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 05:28AM

Core Archive North America was experiencing an issue. Service has been restored and teams are still monitoring the environment. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 03:28AM

Core Archive North America was experiencing an issue. Service has been restored and teams are now monitoring the environment. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 02:10AM

Core Archive North America was experiencing an issue. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3340319

IDENTIFIED almost 2 years ago - at 10/26/2023 01:18AM

Core Archive North America is currently unavailable. The issue has reoccurred, and teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/26/2023 12:50AM

Core Archive North America was experiencing an issue. Service has been restored and teams are currently monitoring the environment. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/25/2023 11:48PM

Core Archive North America was experiencing an issue. Service has been restored and teams are currently monitoring the environment. We appreciate your patience.

Tracking Number: IM3340319

MONITORING almost 2 years ago - at 10/25/2023 10:31PM

A fix has been executed and the issue has been resolved, Teams are monitoring the environment currently

INVESTIGATING almost 2 years ago - at 10/25/2023 10:04PM

Core Archive North America is currently experiencing an issue and is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

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