Outage in OpenText
Cloud Fax services North America was experiencing an issue.
Resolved Major
Need to monitor OpenText outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenText, and never miss an outage again.
Start Free Trial
Outage Details
Cloud Fax services North America is experiencing service interruption and message delivery delays. Document backlogs exist. New traffic is being queued in the backlog. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Components affected
OpenText Desktop Messaging BMS OpenText Production Messaging OpenText Production Messaging BMSLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/29/2023 02:50AM
The following services were experiencing an issue. The issue was already resolved. Document backlogs have been cleared. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/28/2023 01:29AM
The following services were experiencing an issue. Service has been restored and teams are still monitoring the environment. Document backlogs have been cleared. Current traffic is processing as normal. Please be advised we will provide an update at 12:00 PM GMT (8:00 AM ET) or if there are significant updates, whichever comes first. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 11:25PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 10:01PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 08:54PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 08:10PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 07:11PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 06:10PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 05:10PM
The following services were experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
- Production Messaging
- Desktop Messaging BMS
- Production Messaging BMS
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 04:10PM
Cloud Fax services North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. We appreciate your patience.
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 03:09PM
Cloud Fax services North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. The tracking number has been updated to reflect the new ticket number that will be used for this incident. We appreciate your patience.
Tracking Number: IM3341368
MONITORING
over 1 year ago - at 10/27/2023 01:54PM
Cloud Fax services North America was experiencing an issue. Service had been restored and teams are still monitoring the environment. Updates for this issue will be sent every hour or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3341377
INVESTIGATING
over 1 year ago - at 10/27/2023 12:53PM
Cloud Fax services North America is still experiencing service interruption and message delivery delays. Document backlogs exist. New traffic is being queued in the backlog. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
INVESTIGATING
over 1 year ago - at 10/27/2023 11:52AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 10/27/2023 11:47AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 10/27/2023 11:44AM
Cloud Fax services North America is experiencing service interruption and message delivery delays. Document backlogs exist. New traffic is being queued in the backlog. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Latest OpenText outages
Archive Interface is inaccessible - 5 days ago
Uploaded Files to EMP Service are not accessible - 17 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
