Outage in OpenText

Lens for Alloy North America was experiencing a degradation in service.

Resolved Minor
February 12, 2024 - Started over 1 year ago - Lasted about 20 hours
Official incident page

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Outage Details

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3412236
Components affected
OpenText Alloy NA
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2024 01:18PM

Lens for Alloy North America was experiencing a degradation in service. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3412236

MONITORING over 1 year ago - at 02/13/2024 10:26AM

Lens for Alloy North America was experiencing a degradation in service. Visibility backlogs exist and are currently being processed. Service is restored and backlogs are being processed. The incident will be closed when all backlogs are processed. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3412236

MONITORING over 1 year ago - at 02/13/2024 07:26AM

Lens for Alloy North America was experiencing a degradation in service. Visibility backlogs exist and are currently being processed. Service is restored and backlogs are being processed. The incident will be closed when all backlogs are processed. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3412236

MONITORING over 1 year ago - at 02/13/2024 04:27AM

Lens for Alloy North America was experiencing a degradation in service. Visibility backlogs exist and are currently being processed. Service is restored and backlogs are being processed. The incident will be closed when all backlogs are processed. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3412236

MONITORING over 1 year ago - at 02/13/2024 01:40AM

Lens for Alloy North America was experiencing a degradation in service. Visibility backlogs exist and are currently being processed. Service is restored and backlogs are being processed. The incident will be closed when all backlogs are processed. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3412236

IDENTIFIED over 1 year ago - at 02/12/2024 11:54PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. Visibility backlogs exist and are currently being processed. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3412236

IDENTIFIED over 1 year ago - at 02/12/2024 09:51PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3412236

IDENTIFIED over 1 year ago - at 02/12/2024 07:50PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3412236

IDENTIFIED over 1 year ago - at 02/12/2024 06:50PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3412236

IDENTIFIED over 1 year ago - at 02/12/2024 05:50PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3412236

INVESTIGATING over 1 year ago - at 02/12/2024 04:53PM

Lens for Alloy North America is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3412236

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