Outage in OpenText
Alloy North America is currently experiencing degradation in service and processing delays.
Resolved Minor
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Outage Details
Alloy North America is currently experiencing degradation in service and processing delays. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.
Tracking Number: IM3511881
Components affected
OpenText Alloy NALatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 07/10/2024 06:31AM
Alloy North America was experiencing degradation in service and processing delays. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3511881
MONITORING
about 1 year ago - at 07/10/2024 06:00AM
Alloy North America was experiencing degradation in service and processing delays. Service is restored and backlogs are being processed. We appreciate your patience. OpenText will reprocess any transactions that our technicians are capable of resending. Alloy customers will be informed if any transactions require resubmission. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3511881
MONITORING
about 1 year ago - at 07/10/2024 03:52AM
Alloy North America was experiencing degradation in service and processing delays. Service is restored and backlogs are being processed. We appreciate your patience. OpenText will reprocess any transactions that our technicians are capable of resending. Alloy customers will be informed if any transactions require resubmission. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3511881
INVESTIGATING
about 1 year ago - at 07/10/2024 02:50AM
Alloy North America is currently experiencing degradation in service and processing delays. Please be advised services have remained stable. The Technical team is still performing validations and will begin re-staging of capable transactions once complete. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
INVESTIGATING
about 1 year ago - at 07/10/2024 01:47AM
Alloy North America is currently experiencing degradation in service and processing delays. Please be advised services have remained stable. The Technical team is still performing validations and will begin re-staging of capable transactions once complete. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
INVESTIGATING
about 1 year ago - at 07/10/2024 12:45AM
Alloy North America is currently experiencing degradation in service and processing delays. OpenText teams have identified a reoccurrence of the issue. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
Liaison - Alloy NA
INVESTIGATING
about 1 year ago - at 07/09/2024 11:47PM
Alloy North America is currently experiencing degradation in service and processing delays. OpenText teams have identified a reoccurrence of the issue. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
Liaison - Alloy NA
INVESTIGATING
about 1 year ago - at 07/09/2024 10:47PM
Alloy North America is currently experiencing degradation in service and processing delays. OpenText teams have identified a reoccurrence of the issue. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
INVESTIGATING
about 1 year ago - at 07/09/2024 09:46PM
Alloy North America is currently experiencing degradation in service and processing delays. OpenText teams have identified a reoccurrence of the issue. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
MONITORING
about 1 year ago - at 07/09/2024 09:15PM
Alloy North America was experiencing degradation in service and processing delays. Service is restored. Document backlogs exist and are currently being processed.
OpenText will reprocess any transactions that our technicians are capable of resending. Alloy customers will be informed if any transactions require resubmission.
Tracking Number: IM3511881
MONITORING
about 1 year ago - at 07/09/2024 08:15PM
Alloy North America was experiencing degradation in service and processing delays. Service is restored. Document backlogs exist and are currently being processed.
OpenText will reprocess any transactions that our technicians are capable of resending. Alloy customers will be informed if any transactions require resubmission.
Tracking Number: IM3511881
IDENTIFIED
about 1 year ago - at 07/09/2024 07:30PM
Alloy North America is currently experiencing degradation in service and processing delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3511881
INVESTIGATING
about 1 year ago - at 07/09/2024 06:33PM
Alloy North America is currently experiencing degradation in service and processing delays. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.
Tracking Number: IM3511881
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