Outage in OpenText

ProviderLink is Unavailable

Resolved Major
September 04, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

ProviderLink customers are experiencing service degradation. Teams are assembled and are troubleshooting the issue. We appreciate your patience. Tracking number: IM3546240
Components affected
OpenText ProviderLink
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/04/2024 08:13PM

ProviderLink was unavailable. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3546240

MONITORING about 1 month ago - at 09/04/2024 07:53PM

ProviderLink was unavailable. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3546240

INVESTIGATING about 1 month ago - at 09/04/2024 07:26PM

ProviderLink customers are experiencing service degradation. Teams are assembled and are troubleshooting the issue. We appreciate your patience.

Tracking number: IM3546240

Latest OpenText outages

Core North America applications were unavailable - about 12 hours ago
ProviderLink is experiencing service unavailability. - 25 days ago
Core North America is experiencing intermittent service interruption. - about 1 month ago
Core US - Multiple applications impacted - about 2 months ago
Cloud Fax services North America was experiencing delays in processing of files and delivery of status information. - about 2 months ago

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