Outage in OpenText

EasyLink North America services were experiencing a degradation in service.

Resolved Minor
December 10, 2024 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Fax2Mail - Production Messaging - Desktop Messaging - BMS - Notifications - Email Tracking Number: IM3604372
Components affected
OpenText Desktop Messaging BMS OpenText Production Messaging OpenText Notifications - Email OpenText Fax2Mail
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/10/2024 02:01PM

The following services are currently experiencing a degradation in service. The issue is now resolved. We appreciate your patience.

- Fax2Mail
- Production Messaging
- Desktop Messaging - BMS
- Notifications - Email

Tracking Number: IM3604372

MONITORING 12 days ago - at 12/10/2024 01:09PM

The following services are currently experiencing a degradation in service. Service has been restored and is now being validated. We appreciate your patience.

- Fax2Mail
- Production Messaging
- Desktop Messaging - BMS
- Notifications - Email

Tracking Number: IM3604372

INVESTIGATING 12 days ago - at 12/10/2024 12:52PM

The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

- Fax2Mail
- Production Messaging
- Desktop Messaging - BMS
- Notifications - Email

Tracking Number: IM3604372

INVESTIGATING 12 days ago - at 12/10/2024 12:03PM

The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- Desktop Messaging - BMS
- Notifications - Email

Tracking Number: IM3604372

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