Outage in OpenText

Search is in a degraded state in Core US

Resolved Minor
April 15, 2025 - Started 4 days ago - Lasted 2 days
Official incident page

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Outage Details

The search function for the identified applications is slow and in a degraded state. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NA OpenText Core Content NA OpenText Core Case NA
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/16/2025 08:53PM

This incident has been resolved.

MONITORING 3 days ago - at 04/15/2025 11:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 04/15/2025 01:14AM

The search function for the identified applications is slow and in a degraded state. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

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