Outage in OpenText
Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA
Resolved MinorIncident Report
Summary AI Generated
Some users on Zix Hosted Exchange experienced Error 500 when attempting to access Outlook Web Access (OWA). The incident lasted approximately 6 hours before service was restored and validated. The issue has been fully resolved with no further action required.
Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4013681
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/07/2026 07:56PM
This incident has been resolved.
MONITORING
7 days ago - at 10/07/2026 03:27PM
We are continuing to monitor for any further issues.
MONITORING
7 days ago - at 10/07/2026 03:27PM
Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500.. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4013681
INVESTIGATING
7 days ago - at 10/07/2026 01:53PM
Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4013681
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