Outage in OpenText
Core US was experiencing service degradation
Resolved MinorIncident Report
Summary AI Generated
OpenText Core US experienced a recurring search functionality degradation lasting approximately 3.4 hours, impacting Core Collaboration for Engineering, Core Content Management, Core Content Management for SAP SuccessFactors, and the Core Platform Search component. The issue was identified as a recurrence, with teams actively working to restore service. The incident was fully resolved on October 8, 2026.
Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.
- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search
Tracking Number: IM4014044
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/08/2026 11:19PM
Core US was experiencing an issue affecting search functionality. The issue is now resolved. We appreciate your patience.
- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search
Tracking Number: IM4014044
IDENTIFIED
6 days ago - at 10/08/2026 11:00PM
Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.
- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search
Updates for this issue will be sent every 2 hours or if there are any significant updates, whichever comes first.
Tracking Number: IM4014044
IDENTIFIED
6 days ago - at 10/08/2026 09:00PM
Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.
- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search
Updates for this issue will be sent every 2 hours or if there are any significant updates, whichever comes first.
Tracking Number: IM4014044
IDENTIFIED
6 days ago - at 10/08/2026 08:00PM
Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.
- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search
Tracking Number: IM4014044
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