Outage in OpenText
Zix - Hosted Exchange - Some users may not be able to connnect or access OWA
Resolved MajorIncident Report
Summary AI Generated
**OpenText Zix Hosted Exchange** experienced a major outage lasting approximately 3.4 hours in which some users were unable to connect via Outlook or access OWA (Outlook Web Access). The issue was identified and investigated by assembled support teams. A fix was implemented and the service was placed under monitoring for stability.
Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031318
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 11/04/2026 07:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 11/04/2026 06:48PM
Zix - Hosted Exchange is currently experiencing some issue and some users may not be able to connect via Outlook or OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4031318
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