Outage in OpenVPN

Investigating problems over CloudConnexa regions

Resolved Minor
March 31, 2025 - Started 27 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.
Components affected
OpenVPN CloudConnexa - Region Columbus, Ohio, USA OpenVPN CloudConnexa - Region San Jose, California, USA OpenVPN CloudConnexa - Region Kansas City, Missouri, USA OpenVPN CloudConnexa - Region Brussels, Belgium OpenVPN CloudConnexa - Region Sydney, Australia OpenVPN CloudConnexa - Region Toronto, Canada OpenVPN CloudConnexa - Region São Paulo, Brazil OpenVPN CloudConnexa - Region Frankfurt, Germany OpenVPN CloudConnexa - Region Heisinki, Finland OpenVPN CloudConnexa - Region Amsterdam, Netherlands OpenVPN CloudConnexa - Region Madrid, Spain OpenVPN CloudConnexa - Region Milan, Italy OpenVPN CloudConnexa - Region Chicago, Illinois, USA OpenVPN CloudConnexa - Region Paris, France OpenVPN CloudConnexa - Region Montreal, Canada OpenVPN CloudConnexa - Region Newark, New Jersey, USA OpenVPN CloudConnexa - Region Tokyo, Japan OpenVPN CloudConnexa - Region Vancouver, Canada OpenVPN CloudConnexa - Region Miami, Florida, USA OpenVPN CloudConnexa - Region Ashburn, Virginia, USA OpenVPN CloudConnexa - Region Los Angeles, California, USA OpenVPN CloudConnexa - Region Stockholm, Sweden OpenVPN CloudConnexa - Region Portland, Oregon, USA OpenVPN CloudConnexa - Region London, United Kingdom OpenVPN CloudConnexa - Region Dublin, Ireland OpenVPN CloudConnexa - Region Zurich, Switzerland OpenVPN CloudConnexa - Region Warsaw, Poland OpenVPN CloudConnexa - Region Dallas, Texas, USA OpenVPN CloudConnexa - Region Mumbai, India OpenVPN CloudConnexa - Region Tel Aviv, Israel OpenVPN CloudConnexa - Region Atlanta, Georgia, USA OpenVPN CloudConnexa - Region Singapore , Singapore OpenVPN CloudConnexa - Region Johannesburg, South Africa OpenVPN CloudConnexa - Region Boston, Massachusetts, USA
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/01/2025 12:11AM

The CloudConnexa region servers are back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING 27 days ago - at 03/31/2025 11:50PM

A fix to the problem was deployed, and results are being monitored.

IDENTIFIED 27 days ago - at 03/31/2025 11:14PM

The issue has been identified, and we are working on deploying a fix. CloudConnexa sessions may experience a reconnection.

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