Outage in OpenWrks

OpenWrks Surface API Degradation

Resolved Minor
July 15, 2021 - Started over 3 years ago - Lasted 9 months
Official incident page

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Outage Details

We can confirm that an issue that was affecting a small number of customers has now been resolved. One of our databases was not performing as expected and this resulted in a degradation in performance across the API. The team has identified and fixed the performance issue. We apologise for the inconvenience this has caused our customers.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/03/2021 01:23PM

We can confirm that an issue that was affecting a small number of customers has now been resolved. One of our databases was not performing as expected and this resulted in a degradation in performance across the API. The team has identified and fixed the performance issue. We apologise for the inconvenience this has caused our customers.

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