Outage in OpenWrks

OpenWrks Surface API Degradation

Resolved Minor
July 14, 2021 - Started over 3 years ago - Lasted 9 months
Official incident page

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Outage Details

We can confirm that an issue that was affecting a small number of customers has now been resolved. One of the services that handles our refresh capabilities was in an unhealthy state and was causing pressure on the rest of our platform. The team fixed the reason behind this service becoming unhealthy and has also put measures in place to prevent this issue from happening in the future. We apologise for the inconvenience this has caused our customers.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/03/2021 01:21PM

We can confirm that an issue that was affecting a small number of customers has now been resolved. One of the services that handles our refresh capabilities was in an unhealthy state and was causing pressure on the rest of our platform. The team fixed the reason behind this service becoming unhealthy and has also put measures in place to prevent this issue from happening in the future. We apologise for the inconvenience this has caused our customers.

Latest OpenWrks outages

OpenWrks Surface API Degradation - over 3 years ago
Intermittent outage of OpenWrks service due to Azure regional issues - over 3 years ago
Danske integration not working following their release - about 4 years ago
Bank of Ireland - Service Outage - over 4 years ago
OpenWrks Lab environment downtime - over 4 years ago

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