Outage in OpsGenie

Some products are hard down

Resolved Major
July 03, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with that is impacting Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
Components affected
OpsGenie Voice Notification Delivery OpsGenie Mobile Notification Delivery OpsGenie Mobile Notification Delivery OpsGenie Voice Notification Delivery OpsGenie Public Website OpsGenie Incident Flow OpsGenie Incident Flow OpsGenie Alert Flow OpsGenie Alert Flow OpsGenie Email Notification Delivery OpsGenie Email Notification Delivery OpsGenie SMS Notification Delivery OpsGenie SMS Notification Delivery

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/04/2024 12:36AM

Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Opsgenie. The issue has been resolved and the service is operating normally.

MONITORING over 1 year ago - at 07/03/2024 09:45PM

We have mitigated the problem and continue looking into the root cause.
The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC
We are now monitoring closely.

INVESTIGATING over 1 year ago - at 07/03/2024 08:51PM

We are investigating an issue with that is impacting Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

Latest OpsGenie outages

Atlassian Cloud Services impacted - 3 days ago
Delays in Opsgenie, JSM Ops and Compass Ops notifications - 23 days ago
Delays observed at JSM, Opsgenie and Compass alert search functionality in US Region - about 1 month ago
Degraded performance in Opsgenie and JSM operations - 4 months ago
Degraded performance in Opsgenie and JSM operations - 4 months ago

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