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Opti9 Outage History

Every past Opti9 outage tracked by IsDown, with detection times, duration, and resolution details.

There were 23 Opti9 outages since January 2025. The 22 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 22, 2026

May 2026: Virtual Private Cloud - Partial Outage - YYC/Calgary

Detected May 22, 2026 10:21 AM EDT · Resolved May 22, 2026 2:42 PM EDT · Duration about 4 hours

A storage issue in Opti9's Virtual Private Cloud affected a subset of virtual machines in the YYC/Calgary region from approximately 8:40AM to 9:40AM Eastern Time. The issue impacted Cloud Director - YYC services and was resolved by the engineering team. Some affected virtual machines may require a reboot following the resolution.

Minor April 30, 2026

April 2026: YOW - WAN Connectivity Issues (Bell Canada)

Detected Apr 30, 2026 1:33 PM EDT · Resolved May 14, 2026 9:59 AM EDT · Duration 14 days

A peering issue between Opti9's upstream provider and Bell Canada caused connectivity problems for Bell network clients trying to access Opti9 Internet Services in the YOW region. Bell identified faulty networking equipment and implemented routing adjustments to bypass the problematic hardware while performing further analysis. The issue was fully resolved after 332 hours when the hardware problem was repaired and peering was reestablished.