Outage in Optimizely

Microsoft Azure App Service unavailability issue (Canada Central)

Resolved Minor
March 14, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an application unavailability issue together with our third-party provider that affects a subset of Digital Experience Platform clients who are utilizing Azure App Service within Canada Central region.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/14/2024 07:23AM

This incident has been resolved

MONITORING over 1 year ago - at 03/14/2024 04:57AM

A workaround has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/14/2024 03:59AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 03/14/2024 02:34AM

We are currently investigating an application unavailability issue together with our third-party provider that affects a subset of Digital Experience Platform clients who are utilizing Azure App Service within Canada Central region.

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