Outage in Optimizely
CMP - Issue with Rich Text Editor
Resolved MajorIncident Report
We are investigating an issue involving CMP users being unable to edit content using the 'Rich Text Editor' due to a downtime with a downstream partner. We are actively working with our partner on a solution and we will post additional updates once we obtain more information. Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/16/2025 07:33PM
The issue has now been resolved, and our customers do not need to take any action from their end. The 'Rich Text Editor' should now function as expected.
INVESTIGATING
4 months ago - at 06/16/2025 07:28PM
We are investigating an issue involving CMP users being unable to edit content using the 'Rich Text Editor' due to a downtime with a downstream partner. We are actively working with our partner on a solution and we will post additional updates once we obtain more information. Thank you for your patience!
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