Outage in Optimizely
CMP - Issue with Rich Text Editor
Resolved MajorIncident Report
We are investigating an issue involving CMP users being unable to edit content using the 'Rich Text Editor' due to a downtime with a downstream partner. We are actively working with our partner on a solution and we will post additional updates once we obtain more information. Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/16/2025 07:33PM
The issue has now been resolved, and our customers do not need to take any action from their end. The 'Rich Text Editor' should now function as expected.
INVESTIGATING
10 months ago - at 06/16/2025 07:28PM
We are investigating an issue involving CMP users being unable to edit content using the 'Rich Text Editor' due to a downtime with a downstream partner. We are actively working with our partner on a solution and we will post additional updates once we obtain more information. Thank you for your patience!
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