Outage in Optimizely
Experiment Publishing Delay
Resolved MinorIncident Report
Summary AI Generated
Optimizely experienced a 1.4-hour incident where Web Experimentation project changes faced publishing delays, with some experiments stuck in a processing state. The issue affected the Snippet Building component, causing a backlog of pending changes in the publishing queue. The problem was identified and resolved, with the publishing queue actively processing the backlog and affected experiments completing automatically.
We are investigating an issue where changes to Web Experimentation projects may experience delays when publishing. Our team is actively working on a resolution.
Components affected
Optimizely Snippet BuildingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 04/07/2026 03:03AM
This incident has been resolved.
MONITORING
23 days ago - at 04/07/2026 02:24AM
We identified and resolved an issue that caused delays when publishing Web Experimentation changes. Some customers may have experienced experiments remaining in a processing state during this window. The publishing queue is now actively processing and clearing a backlog of pending changes. Experiments that were affected should complete automatically. We are continuing to monitor to confirm full resolution.
INVESTIGATING
23 days ago - at 04/07/2026 01:43AM
We are investigating an issue where changes to Web Experimentation projects may experience delays when publishing. Our team is actively working on a resolution.
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