Outage in Optimizely

Optimizely Data Platform - NA Region - Issue with data processing for specific accounts

Resolved Major
February 21, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting the processing of incoming data for individual ODP accounts in the NA region, which is causing a data processing lag. We will provide updates as soon as we have more information. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/21/2025 10:31PM

This incident has been resolved.

MONITORING 3 months ago - at 02/21/2025 09:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 02/21/2025 07:55PM

We are currently investigating an issue affecting the processing of incoming data for individual ODP accounts in the NA region, which is causing a data processing lag.
We will provide updates as soon as we have more information. Thank you for your patience.

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