Outage in Optimizely

Search and Navigation US East Region - Intermittent performance issues

Resolved Minor
October 09, 2025 - Started about 3 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue, started around 9:00 am (UTC), with intermittent performance issues with US East cluster. A subset of customers can experience many failed requests and longer response times than usual. We are actively working on a fix. Thank you for your patience!
Components affected
Optimizely US East
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 10/09/2025 10:34AM

The cluster has remained stable and this incident is resolved.

MONITORING about 3 hours ago - at 10/09/2025 10:01AM

The issue is mitigated and cluster appears stable since 9:50 (UTC). We continue to closely monitor the service.

INVESTIGATING about 3 hours ago - at 10/09/2025 09:46AM

We are investigating an issue, started around 9:00 am (UTC), with intermittent performance issues with US East cluster. A subset of customers can experience many failed requests and longer response times than usual. We are actively working on a fix. Thank you for your patience!

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