Outage in Optimizely

Partial outage of data ingest, export, and campaigns

Resolved Major
March 19, 2025 - Started about 7 hours ago - Lasted about 7 hours
Official incident page

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Outage Details

We are observing the degraded performance of data ingestion, export, and campaign execution in the ODP US region.
Latest Updates ( sorted recent to last )
RESOLVED 6 minutes ago - at 03/19/2025 11:17PM

This incident has been resolved.

MONITORING about 2 hours ago - at 03/19/2025 09:08PM

A fix has been implemented by our service provider. ODP components in the US are operational. We are continuing to monitor the status.

INVESTIGATING about 5 hours ago - at 03/19/2025 06:52PM

Our service provider has identified an additional issue and is implementing multiple mitigations.

INVESTIGATING about 7 hours ago - at 03/19/2025 04:31PM

One of our service providers reported disruptions in the US region. We are continuing to investigate and monitor this issue.

INVESTIGATING about 7 hours ago - at 03/19/2025 04:30PM

We are observing the degraded performance of data ingestion, export, and campaign execution in the ODP US region.

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